Privacy Policy for The Mood Balance Method

Effective Date: 5-1-2025Zadra Inc. and Jess Zadra (“Company,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or interact with The Mood Balance Method website, course, or related services.1. Information We CollectWe collect personal information you voluntarily provide when:You purchase a course or coaching sessionYou subscribe to our email listYou fill out forms (e.g., assessments, surveys, or testimonials)You participate in our community platformThis may include:Name, email address, and contact informationPurchase history or payment method (via our payment processor)Course progress or submitted responsesAny communication you send to us (email, messages, comments)We do not collect or store your credit card information directly. Payments are processed securely through third-party services like Stripe or PayPal.2. How We Use Your InformationWe may use your information to:Deliver course materials and coaching servicesSend emails regarding updates, offers, or remindersImprove our website, content, or offeringsRespond to your questions or support requestsGather testimonials (with your explicit permission)We will never sell or rent your information to third parties.3. Sharing Your InformationWe only share your information with trusted third-party services necessary for the operation of our business, including:Email service providers (e.g., ConvertKit, Stan Store, MailerLite)Payment processors (e.g., Stripe, PayPal)Platforms for course hosting or community discussionsThese providers are required to maintain your data securely and only for the services they offer us.4. Cookies and TrackingOur site may use cookies or basic analytics (e.g., site traffic or page views), but we do not use behavioral advertising or third-party trackers for ad targeting.You can disable cookies via your browser settings, although this may affect the site’s functionality.5. How We Protect Your InformationWe take reasonable steps to protect your information, including using encrypted platforms and secure login access. However, no online system can be 100% secure, and you share information at your own risk.6. Your RightsYou may:Request access to your personal dataRequest correction or deletion of your dataUnsubscribe from marketing emails at any timeRequest removal from our community platformTo make a request, contact us at [email protected].7. Children’s PrivacyThis website and course are not intended for individuals under the age of 18. We do not knowingly collect information from children.8. Updates to This PolicyWe may update this policy from time to time. Updates will be posted on this page with the “Effective Date” listed above.9. ContactFor questions or concerns about your privacy, please contact:Zadra Inc. Email: [email protected]